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Every answer shows its sources.

Short, cited answers for officers on scene, from your policy manual and the state, county and city law your agency loads. Ask by voice or text, mid-call.

Talk to us See how it answers
  1. AGENCY POLICY
  2. CITY CODE
  3. COUNTY CODE
  4. STATE LAW
  1. AGENCY POLICY
  2. CITY CODE
  3. COUNTY CODE
  4. STATE LAW

§ 1 — THE QUESTION

Ask it the way you’d say it.

Speak or type the question. When one detail would change the answer, it asks first. Then a short answer, each line tagged with its source.

OFFICER

Dog locked in a hot car, windows up, no owner around. Can I break the window?

VIRTUALSERGEANT

One thing first: is the dog in distress?

  • Yes
  • Not sure

VIRTUALSERGEANT

BOTTOM LINE

Yes. Policy allows entry for a dog in distress. Use the least damaging way in. Source: Agency policy

DO THIS

  • Note the heat and the dog’s condition first. Source: State law
  • Break the window farthest from the dog. Source: Agency policy
  • Call Animal Services to take the dog. Source: County code

HEADS UP

  • Citing the owner is a separate call. Source: City code

  • Agency policy

    Your policy manual

  • City code

    Your city’s ordinances

  • County code

    Your county’s code

  • State law

    Your state’s statutes

Built for cops, by cops.

Developed with law enforcement and legal expertise.

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§ 2 — THE LAYERS

One answer from every rule that applies.

Your policy manual sits on top of city code, county code and state law. The right answer usually depends on more than one.

Agency policy

Your agency’s policy manual and general orders. Often stricter than the law beneath it.

City code

Local ordinances that change at the city line: noise, parking, animals, curfews.

County code

County ordinances for unincorporated areas and county services.

State law

The criminal, traffic and juvenile codes officers work with every day.

Four layers, read together. VirtualSergeant pulls the passages that matter from what your agency loads.

Your agency decides what’s loaded. Answers stay within it.

§ 3 — HOW IT WORKS

From question to cited answer.

Four steps, built for a phone in the middle of a call.

  1. 3.1 ASK

    Ask

    Speak or type the question in plain words.

  2. 3.2 CLARIFY

    Clarify

    When a missing fact would change the answer, it asks a quick question first.

  3. 3.3 RETRIEVE

    Retrieve

    It finds the passages that matter in the policy and law your agency has loaded.

  4. 3.4 ANSWER

    Answer

    A short bottom line and what to do, with each sourced line tagged to where it came from.

§ 4 — WHAT IT DOES

Built around your manual.

Your administrator loads your policy manual and the state, county and city law you choose, keeps them current and manages who can sign in.

  1. 4.1

    Policy and law answers

    A straight answer when the call can’t wait.

  2. 4.2

    Report writing

    A draft report checked against what your policy requires, before it’s submitted.

  3. 4.3

    Training and field coaching

    Practice on the questions your own manual raises, before a call does.

  4. 4.4

    Supervisors and command

    Keeps the manual clear and current for the people who enforce it.

One standard. Every officer. Every shift.

The same policy and the same law, whoever asks, with the source on every line.

§ 5 — TALK TO US

Talk to us.

Tell us about your agency and what your officers ask. We reply by email.

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